Clinical Systems Analyst

We are looking for a motivated Clinical Systems Analyst to join our Business Operations team. You'll provide hands-on support for our clinical trial system implementations and sustainment. This will include participating in design sessions, executing test scripts, and supporting users. As AbCellera's clinical pipeline grows, you'll build your expertise across these systems while becoming an invaluable liaison between Clinical Operations, Digital Quality, and IT.

Responsibilities

Providing day-to-day user training, support, and troubleshooting issues for clinical systems users; Creating and executing validation test scripts to confirm system changes meet GxP and business requirements; Coordinating and collaborating with vendors on configuration changes, upgrades, and routine issues; Supporting change and release activities tied to protocol amendments and vendor system releases; Identifying and analyzing issues and trends related to systems and determining action plans (training, configuration changes, etc.); Working with stakeholders to understand roadblocks and translate those into actionable configuration changes and system improvements; Participating in design sessions and executing test scripts; Acting as a liaison between Clinical Operations, Digital Quality, and IT

Requirements

Bachelor's degree (BSc) in a Life Sciences related field; 5+ years of experience, preferably within a pharmaceutical, biotech, or CRO environment; working knowledge of ICH-GCP guidelines and Health Canada regulations; experience with clinical trial systems (RTSM, EDC, eCOA, or similar); solid documentation habits; keen attention to detail; highly organized with a proactive, problem-solving mindset; ability to manage multiple competing priorities; exceptional written and verbal communication skills

Nice to have

Familiarity with the Canadian clinical trial regulatory landscape; bilingualism (English and French)

Benefits

Equity; annual bonus dependent on team and company performance; 6% (non-match) RRSP contribution; CAD $1,500 annual Active Lifestyle Allowance; annual vacation; professional development opportunities; comprehensive health benefits; scientific and technical mentorship; sense of community through work, clubs, and socials