Cluster Revenue Manager

As a Cluster Revenue Manager, you will be responsible for the revenue generation of a group of hotels in the portfolio using data analytics and management techniques to achieve business objectives. You will analyse and monitor market trends, competition, and customer demand and make decisions based on this analysis to optimise the commercial strategy in line with the group’s brand value proposition to ensure business targets are met.

Responsibilities

Responsible for revenue generation of a group of hotels using data analytics and management techniques to achieve business objectives; Analyse and monitor market trends, competition, and customer demand; Develop and implement effective revenue management strategies to maximise revenue and profitability across the hotel cluster; Complete, analyse, comment on and distribute daily, monthly, quarterly and ad-hoc reports; Identify trends, predict potential issues and propose solutions; Review hotel daily pricing, analysing direct competitors, pace of demand and other influencing factors; Quote and/or give guidance on group pricing and suitability, and assist with corporate pricing; Grow incremental revenue across all streams, creating and executing pace reports and commercial strategy meetings, and completing required forecasts; Ensure hotels reach the targeted RGI growth per property and collaborate with commercial and property teams; Support both hotel-specific and group wide projects on an ad-hoc basis

Requirements

3 years previous experience in a revenue role or 2 years’ experience in a cluster revenue manager role; Experience in using PMS, RMS and channel managers; Fully proficient in Microsoft office; Strong understanding of market segmentation and typical revenue metrics; Business fluent in written and verbal English; Great communicator with good presentation skills; Strong collaboration skills, self-motivated and driven; Highly adaptable, strong organisational and decision-making skills; Can balance business performance with ‘fairness’ to our guests; A genuine care for people.

Nice to have

Understanding of the commissions process and cost per acquisition; Advanced Excel skills; Past experience in reservations/ groups

Benefits

15% bonus; great benefits