College Success Coordinator

Harlem Children's Zone (HCZ), a world-renowned education and poverty-fighting organization based in New York, seeks an enthusiastic, dedicated, and mission-aligned College Success Coordinator to support its College Success Office. The role supports the mission to break the cycle of intergenerational poverty through comprehensive, on-the-ground programming. The College Success Office provides student outreach, academic support and guidance, financial aid advisement, college transfer assistance, summer and winter internship opportunities, and community building efforts. Schedule: Monday - Friday, 9 AM - 5:30 PM, flexibility required; some weekends and evenings depending on site needs and events; 12 months. The salary range for this position is $70,000 to $80,000 per year. Harlem Children's Zone is an EOE.

Responsibilities

Manage and track all college students in the College Success Office using the appreciative advising model, focusing on college transition/persistence/completion, vocational programs, and career readiness; Maintain frequent and regular contact with students and Counselors to monitor progress and to troubleshoot academic, financial, and socio-emotional issues; Provide bi-weekly supervision with College Counselors; Create and maintain professional development plans for each College Counselor to provide quality services to college students; Monitor and track overall retention, persistence, on-track, and graduation goals to ensure College Counselors are working towards and meeting goals; Conduct data quality control and assurance check-ins every month to ensure the data required is complete and accurate; Partner with the fellow Lead Counselor, Specialists, Assistant Director, and Program Director to execute academic and social programs; Lead teams in the collecting and recording of college data for 100% of caseload, including but not limited to transcripts, bills & schedules, financial aid: FAFSA, TAP, Pell, graduate confirmation, etc.; Provide support to counselors around frequent and regular contact with students to monitor progress and to troubleshoot academic, financial, and socio-emotional issues; Utilize stakeholders within the community, organization, and families to ensure participants know that they are supported (may require home visits if deemed necessary); Attend 3-5 school visits per semester for high-risk students and schools that have a high number of participants to meet with the Administration (will require travel); Ensure that all students are placed on caseloads; Collaborate to transition and onboard team members as needed; Partner with counselors to ensure that college graduation is happening within 6 years or less of initial matriculation to college; Partner with the Assistant Director to create student seminars and events for participants; Partner with the Assistant Director to identify professional development training for College Counselors to ensure best practices in student engagement, career exposure, retention, persistence, graduation, and overall higher education; Collect and monitor student information and enrollment; Perform additional duties and assist with special projects as assigned

Requirements

Master's degree preferred in higher education, counseling, student administration, guidance, social work, or related area; At least 2+ years of experience in providing direct services in an educational, social service, or non-profit environment, providing mentoring, coaching, academic advising, personal, and/or career guidance and advice; Knowledge of higher education, financial aid, student development theories, engagement, and high-impact best practices in higher education; Excellent oral, written, and interpersonal communication skills, including the ability to complete tasks accurately and in a timely manner; Demonstrated experience working with low-income, first-generation students, and adults; Strong organizational skills and the ability to work independently; Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook

Benefits

Highly competitive base salaries; Paid time off; Employee referral bonus; Career advancement; No-cost health insurance; Life Insurance; Short-and long-term disability; Additional voluntary benefits; Wellness discounts; Commuter benefits; Financial wellness perks; Discounts on flights, hotels, theme parks, concert tickets, and more