Commerce Sales Representative

Briteskies is seeking a consultative, relationship-driven professional to support growth across the full eCommerce client lifecycle. This blended role is responsible for acquiring net-new clients and owning long-term relationships with active accounts across Adobe Commerce, Digital Marketing, and HubSpot. The Commerce Sales Representative and Client Advocate builds qualified pipeline, leads discovery and proposal conversations, closes professional services engagements, and then supports account health, retention, renewals, and expansion. The role works closely with Delivery, Marketing, Sales, and Leadership, while final delivery, staffing, technical, and pricing decisions remain with the appropriate internal leaders.

Responsibilities

Generate qualified net-new pipeline through outbound prospecting, referrals, marketing-generated leads, networking, strategic partners, and industry events; Build relationships with decision-makers across eCommerce, Marketing, IT, and Operations, and lead consultative discovery conversations focused on business outcomes; Own sales opportunities from initial contact through signed Statement of Work, including qualification, account strategy, proposal reviews, commercial negotiations, and close; Serve as the primary relationship owner for assigned active clients by maintaining regular communication, understanding business priorities, and developing long-term account plans; Lead renewal coordination, strategic account reviews, account-health monitoring, and client-side communication during escalations or difficult situations; Identify expansion, reactivation, referral, testimonial, case study, change-order, and additional-scope opportunities across Briteskies Commerce services; Maintain accurate prospect, client, opportunity, forecast, activity, and account documentation in HubSpot CRM, and collaborate internally on scoping, solution, risk, pricing, and resource-planning discussions

Requirements

Proven ability to develop trusted relationships, uncover business challenges, communicate value, and guide complex buying decisions; Demonstrated success acquiring net-new B2B clients and managing ongoing client relationships, renewals, and account growth; Strong written, verbal, presentation, negotiation, and relationship-management skills; Ability to navigate client concerns and escalations constructively while balancing client needs with company objectives; Strong organizational skills with the ability to manage an active pipeline and multiple client accounts simultaneously; Experience using CRM systems, preferably HubSpot, with a commitment to accurate forecasting and account documentation; Five or more years of experience in consultative B2B sales, account management, client success, consulting, or professional services; Experience selling professional services within the eCommerce and HubSpot space

Nice to have

Experience with Adobe Commerce or Magento, Digital Marketing, HubSpot, ERP integrations, manufacturing, distribution, wholesale, or B2B commerce is strongly preferred; Experience with midmarket companies is preferred

Benefits

Competitive pay; Incentive and bonus opportunities; Career growth and training opportunities; Comprehensive health insurance; 401(k) and 401(k) matching program; Collaborative team environment; Unlimited PTO program; Fully remote work position with some travel expectations