Commercial Account Executive, CEE

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

The Commercial Account Executive will produce new business sales revenue from software licenses within customers in the Central Eastern Europe region with 1,000 to 5,000 employees. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory.

What you get to do in this role

The Commercial Account Executive builds relationships within commercial-size clients while achieving quarterly and annual sales quotas for an assigned territory.

Responsibilities

Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan; Win new logos and expand existing customers; Partner with the marketing team to initiate marketing plans to increase growth; Qualify prospects and develop new sales opportunities and ongoing revenue streams; Arrange and conduct initial product demonstrations and presentations; Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams; Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.; 4+ years of experience in a Commercial Account Executive (or equivalent) role within the SaaS industry; Experience achieving sales targets; Experience of working across CEE countries; Ability to work in a matrixed support organization and using multiple virtual specialists; Executive-level relationship management experience; Ability to provide transparency to sales process with excellent CRM hygiene; Travel: 30-40%; Knowledge of a CEE language is an advantage