Commercial Asset Associate Small Business Administration Claims Specialist

The SBA Specialist serves as the primary point of contact between the Bank and the Small Business Administration (SBA), managing delinquent and liquidating SBA loans to ensure compliance, accurate reporting, and preservation of loan guarantees. This role oversees the SBA guarantee purchase process, works closely with relationship managers and the SBA to maximize recoveries, and supports loans through liquidation and charge-off. The specialist also maintains detailed tracking and reporting of all submitted and purchased loans, ensuring timely follow-up, payment application, and adherence to SBA requirements.

Responsibilities

Manage delinquent SBA loans, maintain SBA reporting and records, process liquidation activities, and serve as the primary SBA liaison; Prepare and submit SBA guarantee purchase packages, research supporting documentation, negotiate guarantee purchases, and coordinate loan charge-off activities; Maintain expertise in SBA lending programs, servicing requirements, liquidation procedures, SOP guidelines, and bankruptcy processes; Track loan activity from submission through final resolution, monitor outstanding SBA payments, and ensure accurate internal reporting and compliance; Administer small-level-risk to mid-level-risk transactions for clients with the goal of minimizing losses and optimizing resolutions; Gather financial data, prepare analysis and develop workout strategy and alternatives for a portfolio; Review relevant documents and transaction deal structure; Negotiate workout options with customers to reduce risks and losses; Work with internal and external business partners and borrowers to better secure collateral coverage; Evaluate an asset or the customer's cash flow, balance sheet, long-term business plans and other relevant financial information; Work with internal and external business partners on negotiations and documentation to mitigate risk

Requirements

University/college degree with 2+ years of relevant professional experience; or comparable combination of education, job specific certification(s), and experience (including military service); Bachelors; Accuracy and Attention to Detail; Analytical Thinking; Collateral Management; Credit Analysis and Verification; Data Gathering and Reporting; Effective Communications; Financial Statement Analysis; Negotiating; Problem Solving; Regulatory Environment - Financial Services; No sponsorship for employment visas or STEM OPT for this position

Nice to have

Asset Management; Capital Management; Commercial Lending Training; Corporate Finance; Decision Making; Financial Accounting; Financial Management; Financial Operations; Investment Strategies; Revenue Recognition

Benefits

Medical/prescription drug coverage with Health Savings Account feature; dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance; wellness program with financial incentives; maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year; 15 to 25 vacation days each year depending on career level