Commercial Loan Admin, Sr.

Acts as a primary liaison with Commercial customers, during all phases of onboarding a new banking relationship. Manages and monitors existing Commercial customer relationships on an ongoing, day-to-day, and transactional basis working in close partnership with the business unit and other departments throughout the bank. Is considered a subject matter expert related to required processes and requirements needed to provide an exceptional customer experience.

Responsibilities

Act as a primary liaison with Commercial customers during all phases of onboarding a new banking relationship; Manage and monitor existing Commercial customer relationships on an ongoing, day-to-day, and transactional basis; Partner with the Commercial Relationship Team to obtain and review information required for underwriting, documentation and closing of C&I, construction and term loans, as well as deposit accounts and other services; Set up, process, and monitor documents and files for package completion and regulatory compliance; Independently prepare data input sheets and board customer relationships on the bank's servicing system(s); Maintain files with all required documentation for third-party review and prepare files for timely audits; Work with attorneys and other financial or legal resources to negotiate accurate documents that protect the institution's interests; Set up and monitor loan and financial ticklers, ensure closing conditions are met and loans close within time frames; Review and resolve customer problems/issues regarding bank products and services and facilitate account maintenance and advance requests; Responsible for GL Certification, including research, balancing and certification; Analyze property and liability insurance, title policy including title exceptions and UCC searches for compliance; Demonstrate compliance with all bank regulations for assigned job function and keep up to date on regulation changes; Follow all bank policies, procedures, compliance regulations, and complete required training; Maintain working knowledge of bank policies on Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other applicable regulations; May coach, mentor, or train others and teach coursework as subject matter expert; Actively learn, demonstrate, and foster the Columbia corporate culture; Take personal initiative and serve as a positive example for others; Embrace the vision to become "Business Bank of Choice"; May perform other duties as assigned

Requirements

More than 10 years of banking, loan administration and documentation experience; Must possess the highest level of specialized experience and knowledge of the commercial department/function and proficiency in preparing complicated reports and/or documents; Solid loan administration experience with knowledge of complex lending structures, letters of credit, borrower-based lending, multi-phased construction and multiple collateral properties; Must have knowledge in real estate construction draw analysis, reconciliation and disbursement; Demonstrated ability to analyze title insurance commitment reports including title exceptions and prepares title/escrow instructions; Proven analytical and problem-solving skills; Ability to provide backup to manager and provide direction to other associates as needed or requested by manager; Strong written and verbal communication skills; Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships; Proficiency with personal computers and related software packages such as Word and Excel, and other business machines; Travel: Occasional

Nice to have

H.S. Diploma/GED; Bachelor's Degree in business, finance or related discipline

Benefits

Comprehensive healthcare coverage (medical, dental, and vision); 401(k) retirement savings plan with employer match; Employee assistance program; Life insurance; Disability insurance; Tuition assistance; Mental health resources; Identity theft protection; Legal support; Auto and home insurance; Pet insurance; Access to an online discount marketplace; Paid vacation, sick days, volunteer days, and holidays