Commercial Project Manager

Manages designated customer projects and serves as primary relationship point-of-contact to ensure that goals and objectives are accomplished within prescribed time frame and budget while adhering to applicable regulations and protocol requirements. Supports maintaining exceptional client satisfaction and superior business performance metrics. Leads and plays an integral part in individual project success and provide PCI a competitive advantage in long-term customer management.

Responsibilities

Manages designated customer projects and serves as primary relationship point-of-contact; Accountable for overall program management for assigned projects using appropriate project planning tools; Communicates milestones, critical path activities and assigns internal and external responsibility; Serves as primary customer contact for activities, including timeline, budget and customer expectation management and general inquiries; Provides support to Business Development with review of quotes and proposals for accuracy; Assists with customer Supply Agreements/Contracts during project development; Interprets and ensures compliance to purchasing authorization from the Supply Agreement; Collaborates with the customer to ensure correct application of components and artwork changes; Leads Project Team and Technical Kick Off Meetings; Forecasts and manages project expenses in adherence with project budget; Generates customer invoice/billing including supporting documentation; Reviews and approves internal customer-based specifications for packaging components and processes; Provides suggestions for packaging solutions in design and specification management; Coaches, mentors, and supervises Associate Project Managers; Facilitates lessons learned at conclusion of projects; Understands and analyzes contribution margin and gross margin for each project; Establishes and facilitates effective meetings and communication plan; Leads/Facilitates Quarterly Business Review meetings; Participates in continuous improvement projects; Manages customer visits to PCI; Trains and onboards new employees within same role; Utilizes key software platforms to facilitate client data reporting and project status; Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules

Requirements

Bachelor's Degree in a related field and/or 3-5 years related experience and/or training; College Level Mathematical Skills; Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs; Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs; Very High Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions; Be able to interpret an extensive variety of technical instructions in math or diagram form and deal with several abstract/concrete variables; Ability to travel; May have Supervisory Responsibilities

Nice to have

Ability to effectively present information to various people as the job requires; Ability to identify and resolve problems in a timely manner; Ability to show success in managing employees; Ability to display a willingness to make decisions

Benefits

Annual performance bonus; Paid time off; Health insurance coverage (including dental and vision); Flexible spending account; 401(k) plan