Community Insights Officer

Company Description

At the City of Stirling, we’re proud to be WA’s largest local government, serving over 243,000 residents with more than 200 community-focused services. With a workforce of 1,500, we’re committed to building an inclusive, capable and future-ready organisation. We invest in our people, embrace innovation, and offer a workplace where flexibility, well being and growth are more than just words—they’re how we work.

Location: Stirling, Western Australia

Type: Permanent Part Time (0.6 FTE)

Salary: From $115,452.33 base salary + super (based on experience)

Community Insights Officer

Are you a dot connector? Join us to turn community conversations and local data into insights that shape our City’s future.

You’ll help us with

If you’re passionate about community engagement, data insights, and helping embed evidence-informed decision-making at the local level, we want to hear from you.

Why This Role Is Important

As the City’s Community Insights Officer, you’ll be central to the City’s continued journey to listen and respond with a local focus. In this role you’ll lead the combining and analysing community engagement and other data to understand context, develop actionable insights and embed evidence-informed project design and decision-making into organisational practice.

You’ll help drive the ‘Locally-led Stirling’ and ‘Living Locally’ initiatives, ensuring our community engagement is place-based, collaborative, and genuinely responsive to local priorities. Your efforts will help us “do better” community engagement, making sure every voice is heard and every insight counts. If you enjoy connecting dots, making data meaningful, and seeing your work shape real outcomes, this opportunity is meant for you.

What You’ll Be Doing

Position Description

Why You’ll Love Working Here

Grow With Us: Access LinkedIn Learning, leadership programs, and study support

- Work Your Way: Flexible hours and free parking
- Rewarding You: Boosted superannuation and extra leave options
- Grow With Us: Leadership programs and study support

Responsibilities

Optimise trust by facilitating two-way conversations with our diverse community; Connect people, ideas, and information to deliver locally-led impact; Make sense of what matters most to locals so we can listen and respond with a local focus; Lead the design and delivery of the City’s community insights function, ensuring best-practice data collection, analysis, and reporting.; Embed evidence-informed decision-making into projects and strategies, championing Living Locally and Locally-led Stirling.; Design, collect, evaluate, and report on data and benchmarks relating to the impact of activities on local areas, maintaining suburb profiles and local focus plans through two-way conversations, data storytelling, and a single-entry point for community voices.; Build and nurture relationships with community groups, local businesses, and internal stakeholders to achieve community insights outcomes.; Identify and deliver visible, place-based wins using real community insights, turning local voices and data-driven insights into better decisions.

Requirements

Relevant tertiary qualification (or equivalent experience) in community insights, engagement, or a related discipline.; Proven expertise in community engagement and data insights, with a track record of turning insights into action.; Outstanding interpersonal, negotiation, and conflict management skills, with the ability to work confidently across diverse communities.; Self-motivated, solutions-focused, and collaborative, with a knack for embedding evidence-informed insights into real-world decisions.

Benefits

Work Your Way: Flexible work options, free parking, end-of-journey facilities, and a location close to shops, cafés, and public transport.; Rewarding You: Boost your super to 24% with our generous matching scheme, plus purchased leave, novated leasing, and extra personal leave on your 3-year anniversary.