Community Relations Liaison - Kansas City, MO

Under the leadership of the Directors of Business Development and other leadership and in partnership with the Account Executive team, the Account Executive (AE) will serve as subject matter expert for each of the Rogers service lines leveraging knowledge and expertise from operational and clinical leadership to promote Rogers services to key stakeholders in the community. This is achieved through territory management using a traditional sales model developing new and maintaining existing referral relationship strategic planning and implementation, meeting and/or exceeding quotas, relationship development, continued self-assessment, and adaptability in an ever-changing marketplace.

Responsibilities

Serve as subject matter expert for each of the Rogers service lines; Promote Rogers services to key stakeholders in the community; Manage territory using a traditional sales model; Develop new and maintain existing referral relationships; Meet and/or exceed quotas; Develop, manage, and further enduring alliances with existing and prospective referring providers; Identify new referral and partnership opportunities; Plan and implement proactive growth tactics; Conduct daily face-to-face and virtual customer meetings, including cold calling; Monitor expenditures and effectively utilize budget allocation; Assist in planning and executing continuing education events and promoting CE webinars and in-person events; Maintain record of all referent interactions within CRM software; Complete monthly operational and other reporting requirements; Submit expense reports in a timely manner; Comply with all system policies and procedures.

Requirements

Bachelor's degree required; Minimum of two (2) years’ business development and/or related experience; Experience with strategic planning, new business development, and negotiation; Computer proficiency and working knowledge of software programs, including Word and Excel; Valid driver’s license and must be granted insurable status by the Rogers insurance policy; Ability to travel by car and/or air and be away from home for extended periods; Verbal and hearing ability required to interact with patients and employees; Numerical ability required to maintain records and operate a computer; Strong interpersonal skills and emotional intelligence required; Logical thinking and discretion required to make decisions; Must be able to present information in an engaging and efficient manner; Ability to plan, control, and direct all aspects of employee relations; Tact and critical thinking skills required; Must be able to read and communicate through written, verbal, and auditory skills; Be physically/mentally able to perform job duties as verified by a physical exam; Ability to include overnight and weekend travel; Ability to be persistent and engage customers to deliver an action-oriented, patient-focused sales message; Business acumen to manage a dynamic territory; Dedication to empathetic and solution-focused consultive sales approach; Ability to meet activity, census, and individual objectives; Ability to effectively communicate complex behavioral health topics; Ability to influence departments within Rogers and provide technical guidance; Effective communication and organizational skills.

Nice to have

Lived experience valued; Preferably majoring in business, communications, psychology, social work, and/or related major

Benefits

Health, dental, and vision insurance coverage for you and your family; 401(k) retirement plan; Employee share program; Life/disability insurance; Flex spending accounts; Tuition reimbursement; Health and wellness program; Employee assistance program (EAP)