Compliance Technical Specialist - DOSH

DOSH is a growing e-money and payments business focused on delivering simple, accessible financial services. As we continue to evolve, we're looking for a Compliance Technical Specialist who can combine strong regulatory expertise with practical problem-solving to help us build compliant products, customer journeys and communications that deliver great customer outcomes. This is an opportunity to play a key role in a growing business where compliance is viewed as an enabler, not a blocker. You'll work closely with Product, Operations, Marketing, Technology, Financial Crime and Customer Operations teams, helping to turn regulatory requirements into practical solutions that support innovation and growth. This primarily an office-based role worked from both our Hereford and Cheltenham Offices.

Responsibilities

Providing expert advice on regulatory requirements, Consumer Duty and customer outcomes; Supporting product development and change initiatives by translating regulation into practical business requirements and controls; Reviewing and approving customer communications, marketing materials and financial promotions; Acting as a trusted adviser to stakeholders across DOSH and the wider allpay business; Supporting good customer outcomes through product design, operational processes and customer journeys; Owning and maintaining key regulatory documentation, including terms and conditions and customer disclosures; Supporting audit, assurance and regulatory change activity when required

Requirements

Experience working in an FCA-regulated environment; Confident providing technical compliance advice to a range of stakeholders; Comfortable interpreting regulation, applying judgement and balancing regulatory expectations with commercial objectives and customer needs

Nice to have

Strong knowledge of FCA requirements and Consumer Duty; Enjoys solving problems and finding compliant ways to achieve business objectives; Can influence and challenge constructively at all levels; Experience reviewing customer communications, financial promotions or regulatory documentation; Communicates complex regulatory requirements in a clear and practical way

Benefits

Defined-contribution group pension scheme; Income protection; Life assurance; Health and wellbeing options (including private healthcare); Learning and Development offering; Subsidised café and restaurant at Hereford; Free access to on-site staff gym at Hereford