Computer Field Technician

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. This is a 1099/per call position. Pay is based solely on the number of calls completed. Tickets are run Monday-Friday during the day shift. Call volume is variable but is usually 2-5 calls per day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.

Responsibilities

Perform hardware repairs and installations on laptop and desktop units; Complete calls at customer sites (residential and commercial); Confirm service times with customers in tech portal; Code calls and map out daily route in tech portal; Pick up parts daily from assigned FedEx or UPS store before going onsite; Drop off old parts with the pre-paid label after completing calls; Complete Dell and Lenovo certifications during onboarding

Requirements

Prior hands-on experience with laptop and desktop hardware; Prior hands-on experience with replacing components on laptops and desktops; Valid driver's license and reliable transportation; Comfortable with daily local travel; Access to a computer and the Internet; Available a minimum of 3 weekdays; Available to log into tech portal by 9 am each morning worked

Benefits

Pay per call, starting at $35 and increasing based on distance traveled; Weekly pay every Friday after the first week worked; Free online Dell and Lenovo certifications