Computer Field Technician

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. This is a Computer Field Technician position doing hardware repairs and installations on laptop and desktop units. This is a 1099/per call position. Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled. Pay period is every Friday after the first week worked. Tickets are run Monday-Friday during the day shift. Call volume is variable but is usually 3-6 calls per day. Certifications from Dell and Lenovo are completed as part of onboarding and are online and free. Candidates must have a reliable form of transportation and a valid driver's license, and must have access to a computer and the Internet.

Responsibilities

Perform on-site hardware repairs and installations on laptop and desktop units; Complete on-site hardware warranty services at residential and commercial customer sites; Confirm service times with customers in the tech portal; Pick up parts daily from the assigned FedEx or UPS store before going onsite; Drop off old parts with the pre-paid label after completing calls; Run multiple calls per day (usually 3-6) across multiple work sites

Requirements

Prior hands-on experience with replacing components on laptops and desktops; Prior experience with laptop and desktop hardware; Valid driver's license; Reliable form of transportation; Comfortable with daily local travel; Access to a computer and the Internet; Available to log into the tech portal by 9 am each morning worked; Regularly available a minimum of 3 weekdays

Benefits

Free online certifications from Dell and Lenovo; Pay per call completed, starting at $35 and increasing based on distance traveled