Computer Field Technician

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.

Responsibilities

Complete on-site hardware repairs and installations on laptop and desktop units; Complete calls at customer sites (residential and commercial); Confirm service times with customers in the tech portal; Pick up parts daily from the assigned FedEx or UPS store before going onsite; Drop off old parts with the pre-paid label after completing calls; Complete Dell and Lenovo certifications as part of onboarding

Requirements

Prior experience with laptop and desktop hardware; Prior hands-on experience replacing components on laptops and desktops; Valid driver's license and reliable transportation; Comfortable with daily local travel; Access to a computer and the Internet; Available to log into tech portal by 9 am on each day worked; Regularly available a minimum of 3 weekdays

Benefits

Free online Dell and Lenovo certifications