Computer Field Technician

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. Pay is based solely on the number of calls completed, starting at $35 per call and increasing based on distance traveled. Pay period is every Friday after the first week worked. Tickets are run Monday-Friday during the day shift, with call volume usually 2-5 calls per day.

Responsibilities

Perform on-site hardware repairs and installations on laptop and desktop units; Confirm service times with customers in the tech portal; Code calls and map out the daily route in the tech portal each morning; Pick up parts daily from the assigned FedEx or UPS store before going onsite; Drop off old parts with the pre-paid label after completing all calls for the day

Requirements

Prior hands-on experience with laptop and desktop hardware; Prior hands-on experience with replacing components on laptops and desktops; Valid driver's license and reliable transportation; Comfortable with daily local travel; Access to a computer and the Internet; Available a minimum of 3 weekdays

Benefits

Free online certifications from Dell and Lenovo