Consultant Relations Senior Manager

BetterHelp is looking for a Consultant Relations Senior Manager to help accelerate the growth of our Enterprise business by building and activating relationships across the employee benefits broker and consultant ecosystem. In this role, you'll own broker and consultant engagement across assigned markets, identifying the firms, offices, and individual relationships with the greatest potential to expand BetterHelp's reach and generate new business opportunities. Reporting to the Head of Enterprise Sales, you'll use market intelligence, partner insights, internal data, and strong relationship-building skills to identify opportunities, generate pipeline, and strengthen BetterHelp's position within the employee benefits market. Travel expected approximately 25–50%, depending on market, time of year, events, and business needs.

Responsibilities

Build and nurture trust-based relationships with employee benefits brokers, consultants, and other trusted advisors across assigned markets; Identify and prioritize firms, offices, and individual relationships with the greatest potential to influence pipeline, revenue, and market awareness; Develop engagement strategies tailored to individual partners, firms, and markets; Serve as primary BetterHelp relationship owner for assigned brokers and consultants; Maintain relationships through outreach, education, programming, and events; Own the development of broker and consultant-sourced opportunities and generate qualified pipeline for Account Executives; Identify opportunities within partner books of business and create introductions and new conversations; Partner with Account Executives to transition qualified opportunities; Support client pitches, RFPs, finalist presentations, and other sales stages; Execute and operationalize partner enablement and go-to-market programs; Deliver partner-facing presentations, training, resources, and sales tools; Translate BetterHelp's value proposition into compelling stories for brokers, consultants, and their clients; Use internal data, market intelligence, and partner feedback to strengthen engagement strategies; Share partner and market insights to inform positioning, enablement, product, and go-to-market decisions; Act as a BetterHelp ambassador within the employee benefits ecosystem; Collaborate with Sales Leadership, Account Executives, Partnerships, Marketing, Product, and Operations

Requirements

Bachelor's degree in Business, Marketing, Communications, or a related field, or an equivalent combination of education and relevant professional experience; 8+ years of relevant experience within the employee benefits broker and consultant ecosystem, including sales, consultant relations, business development, carrier, point solution, or similar roles; Strong working knowledge of the employee benefits broker and consultant ecosystem, including how partners evaluate, position, and recommend behavioral health, healthcare, or employee benefits solutions; Demonstrated track record of building and maintaining strong broker and consultant relationships that generate introductions, referrals, qualified pipeline, or new-business opportunities; Experience developing relationships through in-person and virtual engagement, including meetings, presentations, educational programming, and industry events; Experience partnering with sales teams to develop opportunities and support pitches, RFPs, finalist presentations, and other sales stages; Strong relationship-building and influencing skills; Excellent communication, presentation, and storytelling skills; Strong business judgment and ability to independently prioritize relationships, markets, and opportunities; Ability to balance hands-on relationship management with strategic prioritization and longer-term market development; Highly organized, able to manage multiple relationships, opportunities, initiatives, and deadlines in a fast-paced environment; Data-informed and detail-oriented; Strong sense of ownership and accountability, able to operate independently and collaborate across teams

Nice to have

Experience in employee benefits, healthcare, digital health, behavioral health, or a related industry

Benefits

Remote work with in-person bonding experiences sponsored by the company; Competitive compensation; Commission bonus eligibility; Holistic perks program (including free therapy, employee wellness, and more); Excellent health, dental, and vision coverage; 401k with employer matching contribution; Hardware and software allowance for productivity; Approved expenses covered for company-requested travel; Reasonable accommodations available for employees unable to travel