Contract Manager

The Contract Manager is responsible for managing the intake, coordination, workflow, and administration of contract requests across the organization. This role serves as the primary intake channel for contract-related requests, helps ensure that contract documentation accurately reflects the applicable business transaction, and supports the Legal Department through effective use and administration of the company's contract lifecycle management system. The Contract Manager will work closely with business stakeholders, attorneys, sales, operations, finance, procurement, and other internal teams to collect necessary information, generate standard-form agreements, coordinate review of counterparty-drafted documents, maintain an orderly contract repository, and help drive consistent and efficient contracting practices. The Contract Manager is not authorized to provide independent legal advice or approve material deviations from established company positions.

Responsibilities

Serve as the central intake point for contract requests across the organization; Review incoming requests to confirm completeness, identify missing information, and determine the appropriate workflow; Coordinate with business stakeholders to understand the commercial context of proposed transactions; Route contract matters to attorneys or other internal reviewers when escalation is required; Track contract requests through review, negotiation, approval, signature, and storage; Use the CLM system to generate standard-form agreements and manage matter records; Administer CLM workflows, templates, clause libraries, playbooks, approval routing, user permissions, and reporting; Train and support business users on the CLM system and contract intake process; Review standard-form agreements and counterparty revisions against approved templates and playbooks; Identify deviations from standard terms and flag issues requiring attorney review; Prepare basic redlines and comments; Confirm key contract inputs such as parties, scope, pricing, payment terms, and deliverables; Maintain an orderly, searchable, and complete contract repository; Maintain accurate contract metadata for reporting, renewals, obligations tracking, and audits; Identify missing, expired, duplicative, or improperly stored agreements

Requirements

Bachelor's degree or equivalent professional experience; Three or more years of experience in contract administration, contract management, legal operations, sales operations, procurement, or a related function; Experience using a contract lifecycle management system, document management system, CRM, or similar workflow platform (preferred); Familiarity with commercial contracts, including NDAs, services agreements, statements of work, order forms, amendments, purchase terms, and vendor agreements; Ability to understand business transactions and translate commercial context into accurate contract documentation; Strong organizational skills and attention to detail; Ability to manage multiple requests, priorities, and deadlines in a fast-paced environment; Ability to handle confidential and sensitive information with discretion; Clear written and verbal communication skills; Sound judgment in identifying issues that require escalation to attorneys or business leadership; Ability to explain routine contract positions to business stakeholders and, within approved guidelines, to customers or other counterparties; Proficiency with Microsoft Office, Adobe, electronic signature platforms, and contract or document management tools

Nice to have

Experience using a contract lifecycle management system, document management system, CRM, or similar workflow platform