Control Tower Operator - PM shift

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Location: Arvato Wellingborough

Salary: Up to £30,293.62 per annum

Hours: Monday to Friday 13.45pm- 22.15pm

Contract: Permanent

Working pattern: Fully onsite 40 hours per week

Join Arvato as a Control Tower Operator

Are you organised, analytical and confident working in a fast-paced logistics environment? Arvato is looking for a Control Tower Operator to join our Wellingborough team and play a key role in keeping our operations running smoothly and efficiently.

As a Control Tower Operator, you’ll act as a central point of coordination, monitoring operational activity, identifying issues and working with colleagues across the operation to ensure service levels and customer requirements are consistently achieved.

We're looking for someone who is organised, proactive and solution-focused , with excellent attention to detail.

Responsibilities

Monitor daily operational activity and performance across the site.; Coordinate and prioritise workflows to support the smooth running of the operation.; Identify operational issues, delays and exceptions and take appropriate action within our SAP WMS system.; Work closely with warehouse, transport, planning and management teams to resolve issues.; Monitor KPIs and operational data, highlighting trends and areas requiring attention.; Maintain accurate records and provide clear and timely updates to relevant stakeholders.; Support the investigation and resolution of operational problems.; Ensure processes and procedures are followed consistently.; Communicate effectively with internal teams and key stakeholders.; Contribute to continuous improvement initiatives across the operation.

Requirements

Experience in a logistics, warehouse, transport, supply chain or environment.; Experience on WMS SAP- essential; Strong communication and coordination skills.; Good IT skills, particularly Microsoft Excel and other operational systems.; The ability to analyse information and identify issues quickly.; Excellent organisational and time-management skills.; A calm and professional approach when working under pressure.; The confidence to communicate with colleagues at all levels.; A proactive approach to problem solving and continuous improvement.