#CORE IT Operations Specialist (M/F)

Take flight with Airbus Helicopters! Airbus Helicopters is looking for an Infrastructure & Application Manager (RIA / ROA) – DevOps / SRE Oriented or an IT Operational Specialist to join the Support & Services and Manufacturing Services PSL within the PLM department based in Marignane, France. Join us to shape the future of aeronautics and help protect lives during the missions carried out thanks to our helicopters. The Marignane site, France's 3rd largest industrial facility, located near Marseille and Aix-en-Provence, is undergoing a profound transformation to offer a high-tech, inclusive, and environmentally responsible work environment. You will experience a unique professional journey at the very heart of our helicopter manufacturing.

Responsibilities

Participate in organizing project management for both Agile teams and the Product Managers team, in order to guarantee the delivery of all projects within the S&S (Services & Support) scope; Guarantee the maintenance in operational condition (MCO) of the infrastructure in accordance with OLAs/SLAs; Monitor and track system performance against negotiated service level agreements (SLAs); Ensure the provisioning of new software packages and upgrades, continuous integration, and deployment on our containerized platform (OpenShift / Kubernetes); Apply ITIL-based support processes—including incident, problem, change, configuration, and event management—by translating these processes into automation via an automation chain (e.g., Ansible) to prevent recurrences; Provide level 3 application support on web technologies (complex log investigations, HTTP/S flows); Identify and implement technologies and processes that improve the reliability, efficiency, and availability of the system environment; Manage and optimize the IT and Cloud budget for your application scope (FinOps approach) by right-sizing resources; Inform the IT Product Manager of improvements, updates, and product obsolescence management

Requirements

Essential expertise in the OpenShift and Kubernetes ecosystem; Solid scripting skills (PowerShell or Python) for administration and automation, with advanced mastery of Ansible and/or Terraform; Advanced mastery of Linux/Unix and/or Windows Server environments (Active Directory, GPOs), web servers (Nginx, HAProxy), and certificate management; Solid knowledge of network architectures, TCP/IP protocols, firewalls, and VPNs; Knowledge of monitoring tools such as Zabbix, Prometheus, Grafana, or the ELK stack; Mastery of ITIL concepts applied to a DevOps environment; Ability to analyze and diagnose quickly, even under pressure; Respect for procedures, attention to detail, and high-quality documentation writing; Excellent interpersonal skills and the ability to interact with both technical and non-technical teams; Awareness of budgetary challenges (FinOps); Bachelor's or Master's degree (Bac+5) in computer science, networks, systems administration, or equivalent; Minimum of 5 years of experience in a similar role (IT Operations, Systems/Network Administration, L2/L3 Support) with a production engineering focus; Technical English is mandatory (reading documentation, communicating with software vendors and suppliers)

Benefits

Comprehensive, competitive, and transparent compensation package (including salary, bonuses, profit-sharing, incentive plans, and preferred employee share ownership plan); Professional development (training, mentoring, international mobility); Health coverage; Retirement; Work-life balance support (parental support, flexibility); Dynamic CSE (Works Council) advantages (company restaurant, children's recreation center, sports associations and complex, travel allowances); Transport facilities (corporate shuttles or reimbursement of annual transport pass)