Counter Sales

Traction counter sales employees perform a variety of duties. Primarily greet and assist customers, provide technical advice, promote the current sales promotion. Are you passionate about exceeding customer expectations and being a leading solutions provider in the Heavy-Duty transportation and specialty aftermarket parts industry? If so, we invite you to explore opportunities with our Traction stores.

Responsibilities

Greet and assist customers; Provide technical advice; Promote the current sales promotion; Assist customers with parts questions and needs (in-person or via telephone); Operate a cash register, computer and paper cataloging systems and process daily paperwork and forms; Effectively communicate features, benefits, and warranty policy information to customers; Effectively communicate current sales promotions; Demonstrate a positive, helpful attitude and professional conduct and appearance at all times; Demonstrate knowledge of products and their applications (give technical advice, troubleshoot, and help solve customers' problems); Provide sales support and process customer stock orders; Assist outside salesperson, as needed; Perform all other associated tasks assigned by management

Requirements

Must be at least 18 years of age; Prior Heavy Duty parts background or knowledge is preferred; Exceptional customer service and communications skills (both written and verbal); A positive attitude and great personal drive; A willingness and ability to learn in a fast-paced retail sales environment; Availability to work on weekends; Valid driver's license

Nice to have

Prior Heavy Duty parts background or knowledge; Extensive knowledge of Heavy Duty Parts