Courier Supervisor

Responsibilities

Operates heavy trucks or similar vehicles to pick up and deliver products, supplies and equipment to and from organization, supplier and customer sites; Distributes daily work assignments, directs staff, including full-time, student, and temporary workers, manages performance expectations, ensures compliance with policies and regulations, approves leave and overtime, and assumes departmental responsibility; Performs operational duties, tracks delivery movements, monitors routes and on-demand requests, ensures correct deliveries, consults with departments for scheduling, prioritizing deliveries, and manages records; Monitors vehicle regulations and procedures, oversees vehicle utilization and maintenance, researches vehicle purchases, and ensures contingency plans; Addresses customer and staff inquiries, implements solutions, maintains rapport with departments to prevent delivery delays, and provides status updates; Ensures deliveries meet customer and department standards and enforces quality control processes; Maintains a safe environment, ensures proper equipment use and certifications, updates disaster recovery plans, trains new hires, and monitors staff certifications; Prepares routine and special reports, analyzes production and human resource data for efficiency, manages financial records, and reviews courier requisitions; Other duties as assigned

Requirements

Associate's degree in logistics, engineering or business and 2 years of supervisory experience; Or equivalent combination of education and experience

Nice to have

CDL License