Crew Member (Pizza Maker & Expeditors) -4389

Summary: Delivers excellent service, product and image standards to maintain high customer satisfaction.

Responsibilities

Prepares a variety of pizzas and other menu items; Measures ingredients required for specific items being prepared; Follows procedures for safe food preparation, assembly and presentation; Helps with bagging and tagging orders; Runs food out to customers cars or delivery drivers; Greets customers in person or via phone and takes order professionally and promptly; Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials; Avails chances to “up-sell” additional products; Masters Point of Sale (POS) computer systems for automated order taking; Communicates clearly and positively with management and team members; Handles currency and credit transactions quickly and accurately; Builds loyal customers through friendly interactions and consistent appreciation; Resolves complaints promptly and professionally; Cleans, stocks and restocks work stations and display cases; Transfers supplies and tools between storage and work areas; Packs, weighs, and labels products as required; Ensures supervisor is aware of food shortages; Adheres to all quality standards, principles, guidelines and policies; Performs other duties as assigned; Promotes company policies and advocates for Team Washington; Assures proper attendance and actions; Provides and receives positive feedback and/or constructive criticism; Maintains good communication with co-workers; Serves as a resource for co-workers; Cross-trains, learns how role interacts with other departments; Works with manager and management to solve problems, providing suggestions as needed; Maintains clean and organized work area, taking ownership of surroundings; Maintains appropriate confidentiality in information

Requirements

Be no less than Sixteen (16) years of age; Ability to pass applicable Company background checks; Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders; Superb ability to multi-task; Ability to function in a dynamic, fasted paced environment; Ability to adjust to changing priorities; Ability to enter orders using a computer keyboard or touch screen; Ability to take orders over the counter or phone; Ability to work independently and as part of a team; Ability to add, subtract, multiply and divide accurately and quickly (may use calculator); Must be able to make correct monetary change