Culinary Lead (Sur La Table)

As a Culinary Lead at Sur La Table, you play a key role in the success of the store by inspiring customers throughout every stage of their culinary experience by combining culinary expertise, business acumen, and teaching skills. This role supports the culinary program, drives sales, delivers a #bestincenter customer experience, a company-wide standard for excellence in service, and helps build and manage a high-performing culinary team.

Responsibilities

Support recruitment, training, and development of a high-performing culinary team; Lead, coach, and inspire associates; Represent Sur La Table's brand and culture; Ensure outstanding cooking class experiences; Work with store leadership to increase foot traffic and engagement; Ensure exceptional customer experience; Assist with driving sales growth; Analyze daily performance metrics; Meet or exceed culinary program goals; Ensure compliance with food safety standards and health codes; Maintain accurate inventory levels; Handle liquor, wine, and beer in compliance with regulations; Ensure store safety and cleanliness; Adhere to wage and hour laws; Model and enforce company policies and SOPs

Requirements

Must be 21 years of age or older at the time of employment; Valid Food Manager Certification; 1-2 years of progressively responsible kitchen management experience; Excellent communication, problem-solving, and decision-making abilities; Passion for community engagement and providing exceptional customer experiences; Ability to remain standing for up to 4 hours at a time; Ability to lift and/or move merchandise weighing up to 50 lbs; Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse; Ability to work in a variable kitchen environment including open flames, hot surfaces, temperature variations, and food allergens; Workweeks expected to be between 20 and 25 hours with a flexible schedule including nights, weekends, and holidays

Nice to have

Degree in culinary arts; Extensive culinary experience and demonstrated technical proficiency; Proficiency in Microsoft Office Suite and retail systems