Culture and Capability Manager

As TFD is growing, it's critical to ensure our culture is scaling with it and that we're building the capabilities we need for what's next. The Culture & Capability Manager will own that work day to day — the production, the operating rhythm, the org-wide integration — so our learning and culture keep pace with the mission. Reporting to the Program Lead, Org Effectiveness, you'll turn strategy into work people actually experience.

Responsibilities

Bring our learning and capability experiences to life; Build and maintain the intake, templates, trackers, and rhythms that keep a full slate of learning programs moving and visible; Own learning delivery end to end — planning, scheduling, logistics, communications — working alongside facilitators and our Employee Experience partners so every session lands; Product-manage our learning experience platform (LMS), owning enrollment, content management, learner communications, and reporting; Shape the approach and build the materials that make learning stick — pre- and post-session work, facilitation decks, tip sheets, workbooks — and facilitate sessions of your own; Build culture programming from scratch and roll it out company-wide with Employee Experience; Embed our cultural expectations into the processes people actually touch — onboarding, performance enablement, and beyond; Partner with the Program Lead on the outcomes of our employee listening loops

Requirements

5+ years across some combination of learning and development, talent management, people programs, or employee experience — including programs you stood up yourself that changed what people know or do; Know how people actually learn and can explain why a program is built the way it is; Eye for design including how an experience is built and how it looks; Builder and producer; Clear communicator who can take something tangled and make it land in one read; Fluent with data and tools — can pull participation and feedback data, read it, and act on it — and uses AI to clear busywork; Thinks about how things feel from the Team's side and builds cross-group relationships; Owner in a fast-moving, often ambiguous environment; Love dogs; In office 4-5 days a week

Benefits

Dog-friendly office in SoHo; Market-competitive compensation and equity packages; Comprehensive Healthcare, Dental, and Vision; Company supported mental health benefits; 12 week paid parental leave; Competitive 401k plan with company match; Flexible PTO; Discounted fresh food for your pup; Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug