Customer Experience Associate

The Customer Experience Associate is responsible for the essential duties listed below, in addition to other duties as assigned. This position currently has no supervisory responsibilities.

Responsibilities

Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner; Operates front end scanning equipment and cash register and performs related check out procedures, including bagging merchandise; Maintains accuracy during transactions, ensuring customers are charged correctly and funds (cash, checks, electronic payment, coupons) are collected; Maintains security measures and cash drawer accounting procedures; Follows store and legal guidelines for sale of tobacco and alcohol; Maintains knowledge of weekly ads, marketing promotions and store layout; Responsible for general sanitation of the department and follows cleaning schedules and guidelines; Cooperates with co-workers and supervisors to ensure smooth department and store operations; Continuously works to improve job performance; Uses all company-provided Personal Protective Equipment (PPE); May assist in other departments

Requirements

Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED); No prior experience required