Customer Growth Manager (m/f/d)

Are you excited by the idea of growing existing customers instead of chasing cold prospects? Do you thrive when commercial ownership, strategic account development and closing responsibility come together? As one of the first Account Managers at DataGuard, you'll take ownership of a portfolio of customers with significant untapped growth potential and help build our Account Management function from the ground up.

Responsibilities

Take ownership of expansion revenue across a portfolio of existing customers selected for significant growth potential; Help build DataGuard's Account Management function from the ground up, shaping processes, collaboration models and best practices; Create and execute strategic account plans that uncover new use cases, engage additional stakeholders and unlock growth opportunities; Turn customer needs, regulatory changes and compliance & security requirements into commercially meaningful conversations and expansion opportunities; Work closely with Customer Success and Professional Services to identify and convert opportunities into revenue; Build trusted relationships with key stakeholders and lead commercial discussions from discovery through to negotiation and close; Drive long-term account growth while helping more customers benefit from DataGuard's Security and Compliance solutions; Collaborate closely with the wider Sales team and report directly to the Head of Sales

Requirements

Experience owning revenue targets across a portfolio of existing customers, named accounts or a book of business in a B2B SaaS environment; Ability to spot opportunity where others see a satisfied customer; Consistently uncovering and converting growth opportunities into revenue through upsell, cross-sell and strategic account development; Ability to navigate multiple stakeholders and build business cases that lead to commercial outcomes; Thriving in environments where not everything is fully built yet and seeing ambiguity as an opportunity rather than a blocker; Fluent in German and English

Benefits

Freedom, trust, and tools to do what you love and make an impact in a purpose-driven company; High degree of flexibility with tailored working hours, choice of work location, and benefits supporting lifestyle, health, and family needs; Secure, future-focused role in a dynamic scale-up in the Security & Compliance market; Growth along expert or leadership paths with employee accelerator programs, bi-annual feedback cycles, and a personal training budget; Environment that values autonomy, rapid decision-making, a flat hierarchy, and eye-level communication