Customer (Hyperscalers) Program/Product Manager

The Customer Program/Product Manager (CPM) is responsible for the end-to-end execution of strategic customer programs, ensuring seamless alignment between customer requirements and internal cross-functional teams.

This role serves as the operational leader for customer engagements, driving accountability, visibility, and on-time delivery across engineering, product management, operations, quality, and sales.

The CPM ensures that customer commitments — including project milestones, engineering samples, and volume ramps — are executable, scalable, and delivered with excellence in a supply-constrained and fast-paced environment.

Renesas Electronics, a leading global semiconductor company, is rapidly scaling its AI-focused power delivery business. Products include high-performance digital power VRMs, multiphase controllers, Smart Power Stages (SPS), Vertical Power Stages (SPS with integrated capacitors and multiple silicon die), Power Towers (power modules integrating multiple SPS-equivalents with capacitors and inductors), and power MOSFETs.

Responsibilities

End-to-End Program Execution:; Own the successful execution of assigned customer programs.; Understand and manage customer project scope, schedules, milestones, and deliverables.; Align internal development timelines with customer expectations.; Identify program risks and drive mitigation plans proactively.; Lead regular internal and customer-facing program reviews.; Volume Ramp & Supply Coordination :; Understand customer forecast and volume ramp requirements.; Coordinate with supply chain, manufacturing, and capacity planning to ensure readiness.; Monitor ramp execution and escalate constraints early.; Ensure alignment between customer demand and supply capabilities; Engineering Samples & NPI Management; Manage planning, forecasting, and delivery of engineering samples.; Track requested ship dates, lead times, and build status.; Drive cross-functional coordination to meet sample commitments.; Ensure proper governance through NPI planning gates and readiness reviews.; Cross-Functional Leadership & Governance; Act as a single point of program coordination across: Product Line Management Design Engineering, Applications / FAEs, Operations & Supply Chain, Quality, Sales.; Establish execution dashboards and KPIs.; Provide transparent status updates on schedule, quality, supply, and risks.; Escalate critical issues with data-driven recommendations.

Requirements

Bachelor’s degree in Engineering, Business, or related field.; 8+ years of experience in program management, product management, or operations within semiconductors, power electronics, or infrastructure markets.; Strong understanding of NPI processes, supply chain operations, and volume ramp execution.; Experience managing complex, high-visibility customer programs.; Proven ability to lead cross-functional teams without direct authority.; Excellent communication, organization, and executive presentation skills.; Strong analytical mindset with ability to create structured execution dashboards.