Customer Logistics Specialist 客户物流工程师（芜湖）

New product phase in

Customer order/demand management

- Regularly getting customer order (short-term and long-term)
- Communicate with customer/BU sales/CDP planner about volume accuracy and update
- Deliver 2+2 weekly demand and monthly forecast to interface partners
- Weekly update in SAP R/3 system scheduling agreement
- Monitor customer demand fluctuation

Customer satisfaction

- Delivery performance and reliability
- Timely response to customer investigation and specific logistics requirements
- Reliability and competence of contact person in plant-to-plant communication
- Intervention in crisis situation
- Regularly monitor logistics KPI result from customer

Inventory management

- Regularly monitor FG inventory and take actions towards abnormal inventories
- Closely tracking in ECN and EOP process, to avoid slow moving and obsolete stocks.
- Continuously optimize the inventory structure

Customer delivery

- To create appropriate dispatch plan
- Take effective measures to minimun premium freight cost under complex market situation
- Closely monitor delivery status to ensure fulfilling customer order
- Avoid premium freightReconciliation
- Timely reconciliation with customer and Controlling
- Abnormal settlement management to avoid gap between delivery and invoice

Problem sovling

- Dealing with transport damage, returns and replacementOthers
- Working on project phase in and phase out
- Team work and information transparancy to create an agile and optimum supply chain

2. Professional Experience

- (Variety of Functions, Variety of Business, General Management Experience)1-3 years of working experiences in supply chain, especially in manufacture industry

3. Project and/or Process Experience

- project management experience

Responsibilities

New product/project introduction timely; Customer concept (Delivery term, 3PL, Packaging, ect.)

Requirements

Bachelor degree or above in Engineering, Logistics or equivalent