Customer Project Manager

Are you a proven leader with a passion for customer satisfaction? If so, you might be the next Customer Project Manager (CPM) at Ericsson. In this role, you'll take charge of Fulfillment Assignment Specifications (FAS) and ensure we meet both our own high standards and those of our valuable customers. You'll be responsible for maintaining total compliance with group directives, legal and financial guidelines, as well as global and local Environmental and Occupational Health and Safety (E+OHS) requirements. Ensuring data security and privacy is paramount in our connected world, a task you will take on with diligence. Together with your team, the Customer Project Manager role will drive value and benefit to our customers, as well as contributing to Ericsson's continued growth and excellence.

Responsibilities

Guarantee alignment between contract and delivery through pre-sales CFR; Establish a solid project plan as an input for approval to execute, and then lead this project to success; Cultivate relationships with customers and stakeholders to maintain alignment during execution; Financial performance management to ensure delivery to target Unadjusted Margin; Deliver within scope, budget, timeline and ethics, adhering to all legal and environmental standards; Oversee data accuracy to facilitate responsible and timely reporting

Requirements

Consultative Skills; Automation; Process Management; Negotiation; Service Delivery Business Understanding; Data Analytics; Financial Acumen; Artificial Intelligence (AI); Customer Insights; Ericsson Portfolio; Stakeholder Management; Change and Improvement Management; Program/Project Finance Management; Customer Relationship Building; Project management