Customer Service Associate

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. Eligibility for Wawa Benefits is defined under the terms of the plan(s).

Responsibilities

Greet and engage with customers to ensure their needs are met both quickly and courteously; Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized; Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products; Ensure stores are well-stocked and shelves remain fresh, full, and inviting; Help keep stores clean and safe by following all established policy, procedures, and guidelines; Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more

Requirements

Great communication and customer service skills; Ability to thrive in a fast-paced environment and multitask like a pro; Must be 16+ years old with reliable transportation; Enjoys working in a team environment

Benefits

Medical, dental, vision and mental health benefits; ESOP (Employee Stock Ownership Plan); 401(k) with matching; Education Assistance Program; Paid parental leave; Store discounts; Paid time off; Flexible schedules; Access to other benefit and wellness programs