Customer Service Rep(01619) - 3102 Green Meadows Way

Domino's Pizza in Columbia, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 3102 Green Meadows Way location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.

Responsibilities

Provide exceptional customer service by taking phone calls and in-person orders with a friendly and professional demeanor; Process customer transactions accurately and efficiently, handling cash and other forms of payment; Prepare and make pizzas according to company standards and customer specifications; Maintain a clean and organized work environment, adhering to food safety and hygiene protocols; Collaborate with team members to ensure smooth operations during busy periods; Assist with various cleaning tasks to uphold the store's cleanliness standards; Handle customer inquiries, concerns, and special requests with empathy and a problem-solving attitude; Adapt to changing priorities and multitask effectively in a fast-paced environment

Requirements

Excellent customer service skills with a friendly and professional demeanor; Strong communication abilities, both verbal and written; Proven ability to follow directions and adhere to company policies and procedures; Basic math skills for handling cash transactions and processing orders; Ability to multitask efficiently in a fast-paced environment; Physical capability to lift up to 25 lbs. and stand for extended periods; Flexibility to work weekends, holidays, and various shifts as needed; Previous customer service experience preferred, but not required; Team-oriented mindset with a willingness to collaborate and support colleagues; Ability to remain calm and composed under pressure; Detail-oriented approach to ensure order accuracy and customer satisfaction