Customer Service Rep(01692) - 321 S. Andover Road, Suite 500

Accurately take and process orders and transactions received either in person or over the phone. Provide outstanding customer service. Check all products for accuracy against quality standards. Support the restaurant by performing other workstation duties. Comply with Domino’s uniform, appearance, and operations standards, and with federal, state, and local laws and ordinances.

Responsibilities

Accurately take and process orders and transactions received either in person or over the phone; Provide outstanding customer service; Check all products for accuracy against quality standards; Support the restaurant by performing other workstation duties; Comply with Domino's uniform, appearance, and operations standards, and with federal, state, and local laws and ordinances; Receive and process telephone orders; Handle sensitive and confidential customer information in a responsible manner; Execute credit transactions; Work as part of a team and assist each other by being on time for shifts, supporting other workstations, and completing closing duties including cleaning; Contribute to an atmosphere of teamwork, energy and fun; Operate all equipment; Clean equipment and facility daily; Stock ingredients from delivery area to storage, work area, walk-in cooler; Take inventory and complete associated paperwork

Requirements

Must be 16 years of age or older; Possess basic math and problem solving skills; Ability to add, subtract, multiply and divide accurately and quickly; Must be able to make correct monetary change; Must have verbal, written and telephone skills to take and process orders; Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed; Ability to enter orders using a computer keyboard or touchscreen; Must be able to work scheduled or unscheduled shifts, which will include nights, weekends, and as emergencies arise; Must be cross-trained and perform other workstation duties within the restaurant as needed; Physical demands: standing for most tasks, walking short distances, sitting for paperwork, lifting items up to 50 pounds, carrying items up to 30 pounds, pushing trays on dollies, climbing stairs or ladders, stooping/bending, crouching/squatting, reaching up/down/forward, continuous hand use

Nice to have

Bilingual in certain markets