Customer Service Rep(02930) - 4000 West Main St

Join our team as a Customer Service Representative at our Belleville location! We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service at our 4000 West Main St store. As the face of our organization, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence.

Responsibilities

Answer incoming phone calls and take customer orders accurately and efficiently; Prepare and make pizzas according to company standards and customer specifications; Process cash and credit card transactions with precision; Deliver outstanding customer service, addressing inquiries and resolving issues promptly; Maintain a clean and organized work environment; Collaborate with team members to ensure smooth operations during busy periods; Handle physical tasks, including lifting up to 25 lbs. when necessary

Requirements

Excellent communication skills with a friendly and approachable demeanor; Strong ability to follow directions and adhere to company policies; Flexibility to work weekends, holidays, and various shifts as needed; Positive attitude and an easy smile, even in fast-paced situations; Basic computer skills for operating order-taking and point-of-sale systems; Ability to multitask efficiently while maintaining attention to detail; Team player mentality with a willingness to assist colleagues as needed; Physical stamina to stand for extended periods and lift up to 25 lbs.; Previous customer service experience is a plus, but not required; Food handling experience is beneficial, but training will be provided