Customer Service Representative – Hotel Reservations (Remote)

Responsibilities

Help clients choose and book hotel accommodations; Provide details on amenities, pricing, and availability; Manage reservation changes and maintain accurate records; Communicate professionally via phone, email, and messaging

Requirements

Strong communication and hospitality skills; Professional, detail-oriented, and self-motivated; Basic computer proficiency and reliable internet; Customer service or hospitality experience is a plus

Benefits

Flexible remote schedule; Training and access to booking tools; Supportive team culture; Income-earning possibilities based on performance; Travel discounts and perks