Customer Service Representative

Stark Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based upon experience.

Responsibilities

Serve as the first point of contact for internal and external customers; Handle incoming phone calls and find solutions to customer problems; Assist with scheduling service, collecting payment, and updating customer files; Connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid; Provide service support and administration to internal and external Service Center customers

Requirements

Working knowledge of Microsoft Office Suite; High school diploma or equivalent; Present a professional appearance; Able to work a 40-hour (minimum) work week; Willing to work minimal overtime as needed

Benefits

Generous time off; 11 paid holidays; 401(k) with company match; Roth IRA; medical, dental and vision insurance; high deductible HSA; telemedicine; disability, cancer, and accident insurance; health & wellness suite; company-paid + additional, optional, life insurance