Data Analyst II

GoCardless is a global bank payment company. The Payment Intelligence mission is to make GoCardless the best way to pay and be paid. You will help find data opportunities and areas to improve payment intelligence products, working alongside Product Managers, Engineers and Data Scientists. At GoCardless analytics is at the core of everything we do and drives business performance through data insight.

Responsibilities

Help find data opportunities and areas to improve our payment intelligence products; Own understanding of existing Payment Intelligence Products and identify insights and opportunities to help develop new intelligent features; Partner with stakeholders across product, operations, marketing, and commercial teams to deliver actionable insights; Own and iterate on experiments to generate user insight and drive business metrics; Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters, and delving into leading indicators of user behaviour; Influence the organisation to increase Product Data coverage and implement user tracking best practices; Build models of user-segmentation, customer lifetime value etc to inform strategic product and commercial decisions; Continuously innovate on practices and tools to deliver insights at the right decision points; Act as the bridge between data, technical and business stakeholders informing strategic plans; Own and evolve a suite of reports designed to give stakeholders access to insights

Requirements

Comfortable with large data sets, customer data, and machine learning principles; Background working in similar fast paced product-driven teams and great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed product decisions; Self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product; Extensive experience with data visualisation tools and developing compelling visualisations which influence decision making and business understanding; Advanced SQL skills and intermediate Python skills; Experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes; Solution-oriented and able to own projects from start to finish; Comfortable motivating stakeholders across the business and negotiating timelines to unblock yourself and make things happen

Benefits

Wellbeing - stay healthy with dedicated support and medical cover; Work away scheme - option to work away from your country of residence for up to 90 days in any 12 month period; Adaptive Working - allows you to work flexibly around your lifestyle; Parental leave - to suit everyone embarking on life's great adventure; Learning Budget - lead your own development with an annual learning budget; Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)