Data Analyst

Responsibilities

Manage catalog of client facing reports to ensure data quality and timely delivery, working with local US and Global case teams as needed; Participate in monthly and adhoc external client technology meetings to provide reporting and data quality updates; Monitor and coordinate the handling of new and pending reporting requests, to ensure satisfaction of requirements and timely delivery; Identify modifications that need to be made to current reports to accommodate data from the firm's case management application; Provide reporting support to attorneys, paralegals and clients relating to the tracking, preparation, and filing of immigration petitions and applications as well as certain financial data; Gather and analyze business requirements from legal teams and clients; Formulate technical specifications for new reports based on business requirements; Communicate regularly with team supervisors regarding reporting requirements and data integrity questions; Verify specialized and / or new reports for accuracy; Serve as a reporting case analyst ensuring all cases are moving in a timely manner in accordance with process and client SLAs; Create and update process guides to improve report monitoring; Analyze several layered reports including start date/EAD/Document and disseminate direction to team and follow up to ensure completion; Build forecast models to anticipate team and client growth; Analyze data points to identify bottlenecks and advise on innovative solutions; Manage internal Data Quality Scorecard for US and global case teams, including requirements gathering, data mapping and adherence to client specific data standards

Requirements

BS or BA degree required; Minimum one to two years of experience providing business analysis or data analytics; At least one year of experience providing reporting support in a professional office environment using SAP Business Objects/Web Intelligence (WEBI); Expertise in Microsoft Excel; Strong communication skills - both verbal and written is a MUST; Strong data analysis and troubleshooting skills; Ability to multi-task in a fast-paced environment with tight deadlines; Strong customer service skills to both internal and external clients; Excellent attention to detail; Proven experience in handling multiple deliverables efficiently; Strong organization skills; Critical thinking and problem-solving abilities

Nice to have

Familiarity with Tableau or other data visualization tools; Basic understanding of web-based data driven technologies; Basic understanding of business immigration law

Benefits

Benefits offering; 401K; Paid time off plans