Data & Insights Lead

We're looking for a forward-thinking Data & Insights Lead on an initial 12 Month Fixed Term Contract, who is passionate about healthcare and data-driven innovation. In this hands-on leadership role, you'll translate business questions into rigorous analysis and practical recommendations, helping teams make strategic choices, improve execution and strengthen commercial performance. You'll work closely with the Business Analytics Manager, CRM Specialist and partners across the affiliate. Reporting to the Customer Excellence Director, you'll help make high-quality insights accessible and useful across the business.

Responsibilities

Lead and develop the Data Team, setting priorities, ways of working and quality standards around high-impact business questions; Turn business challenges into analytics priorities and actionable insights that support customer excellence and commercial outcomes; Advance reporting and commercial analytics: encourage adoption of global visualization tools, transition appropriate Excel reporting to Power BI, and apply consistent data-modeling and design standards; Bring together sales, market-share, customer, competitor and field data to help brand teams understand trends, opportunities and risks; Strengthen omnichannel and CRM analytics by maintaining customer-data structures and assessing HCP reach, engagement, content and channel effectiveness across personal and digital channels; Develop and test advanced analytics and AI solutions to address local data-quality, reporting and decision-support needs in partnership with business and technical teams; Promote data literacy and analytics best practices across the affiliate; Lead cross-functional projects from planning through adoption, aligning stakeholders and managing scope, milestones, roles, risks and communications; Support data governance and quality by integrating and documenting data sources and storage solutions, and maintaining appropriate controls for accuracy, consistency, security, usability and validation; Support compliance by monitoring applicable requirements and providing guidance or training to integrated teams when needed

Requirements

A degree in Economics, Business Administration, Statistics, Data Analytics, Computer Science or a related field, or equivalent experience; At least seven years of experience working with data, ideally in the pharmaceutical industry, either in a consulting role or within a pharmaceutical organization; A strong track record of translating strategic business questions into robust analysis, actionable insights and measurable recommendations; Hands-on experience with data visualization and analytics tools, particularly Power BI and Palantir Foundry-based platforms, including Contour; Strong capabilities in data modeling, dashboard development, Excel and presentation design; The ability to communicate complex findings clearly and tell compelling, evidence-based stories with data; Good understanding of data science, AI and machine learning concepts, as well as data privacy and regulatory frameworks; Strong stakeholder and project-management skills, with the ability to build alignment and encourage teams to adopt data tools and insights

Nice to have

Experience with pharmaceutical data sources such as IQVIA; Experience with customer platforms such as Veeva CRM; Passion for healthcare and data-driven innovation