Data/ Java Engineer (AI/LLM Chatbot, Customer Service)

Location
Hong Kong

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.
 
If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.

Responsibilities
- Development and implementation Backend service for the AI Chatbot products.

- Build large scale software system, which can impact daily life of millions of customers.

- Explore and integrate the LLM applications to improve chatbot performance and user experience.

- Underlying infra/arch upgrade performance tuning, online incidents troubleshooting, and system refactoring.

- Write high-quality, clean, and maintainable code using engineering best practices guide junior engineers’ daily work and do knowledge share, etc.

Requirements
- Bachelor's/Master's degree in computer science, engineering, or equivalent industry experience.

- Over 8 years of professional experience in a related field.

- Core Java programming skills and willingness to do hands on coding are a must.

- Knowledge and experience with Python and familiar with collaborating with algorithm engineers.

- Capable to cope with stress, and quickly learn new knowledge.

- Good cross-team communication skills.

- Familiarity with design patterns and system design required to solve common software programming challenges.

- Knowledge and experience with Chatbot & Custom service Bot is considered as a plus.

- Knowledge and experience with LLM usage is considered as a plus.

- Knowledge and experience with data job like Flink/Spark are considered as a plus.

Working at Binance
• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities
• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless
• Tackle fast-paced, challenging and unique projects
• Work in a truly global organization, with international teams and a flat organizational structure
• Competitive salary and benefits
• Flexible working hours, remote-first, and casual work attire
 
Learn more about how Binancians embody the organization’s core values, creating a unified culture that enables collaboration, excellence, and growth.
 
Apply today to be a part of the Web3 revolution!
 
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
 
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

Responsibilities

Development and implementation Backend service for the AI Chatbot products.; Build large scale software system, which can impact daily life of millions of customers.; Explore and integrate the LLM applications to improve chatbot performance and user experience.; Underlying infra/arch upgrade performance tuning, online incidents troubleshooting, and system refactoring.; Write high-quality, clean, and maintainable code using engineering best practices guide junior engineers’ daily work and do knowledge share, etc.

Requirements

Bachelor's/Master's degree in computer science, engineering, or equivalent industry experience.; Over 8 years of professional experience in a related field.; Core Java programming skills and willingness to do hands on coding are a must.; Knowledge and experience with Python and familiar with collaborating with algorithm engineers.; Capable to cope with stress, and quickly learn new knowledge.; Good cross-team communication skills.; Familiarity with design patterns and system design required to solve common software programming challenges.; Knowledge and experience with Chatbot & Custom service Bot is considered as a plus.; Knowledge and experience with LLM usage is considered as a plus.; Knowledge and experience with data job like Flink/Spark are considered as a plus.