Database Reliability Engineer - Core Team

We are committed to providing our customers with reliable and secure services at ClickHouse. To continue this, we are building out our Site Reliability Engineering team in ClickHouse Core. As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane, Security, Support and Operations and guide them to implement ClickHouse in the best way for our customers. You will also own the areas of managing engineering escalation management and response, investigations, post-mortem analysis including running blameless postmortems, and continuous improvement of how Clickhouse is run and optimized in the cloud. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance ClickHouse in ClickHouse Cloud.

Responsibilities

Continuously improve the reliability and performance of ClickHouse core; Improve and create metrics and alerts for ClickHouse to be able to identify and prevent problems in production before they affect customers; Dig deeper into the most common problems encountered by customers in Clickhouse Core to identify the root cause of problems and submit bug fixes, issue reports and suggest improvements; Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers; Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities; Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize customer impact

Requirements

Bachelor’s or Master’s degree in Computer Science or a related field; At least 5 years of experience in Reliability Engineering, QA or customer facing engineering; Previous experience operating ClickHouse or other SQL databases in production; Scripting experience with Shell or Python, and ability to read and understand C++ code; Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform; Strong problem-solver and solid production debugging skills; Ability to thrive in a fast-paced environment as part of a global team, and see yourself as a partner with the business with the shared goal of moving the business forward; High level of responsibility, ownership, and accountability; Excellent communication skills

Nice to have

Excellent understanding of distributed database internals and SQL, particularly ClickHouse is a major plus

Benefits

Flexible work environment; Healthcare - Employer contributions towards your healthcare; Equity in the company - Every new team member who joins our company receives stock options; Time off - Flexible time off in the US, generous entitlement in other countries; $500 Home office setup if you’re a remote employee; Global Gatherings – opportunities to engage with colleagues at company-wide offsites