DENTAL OFFICE MANAGER

Children’s Dental Land & Kid’s Dental Specialists is a bilingual (English,Español), pediatric dental clinic which provides dental care to infants, kids, teens, adolescents, and special needs children.

Company Policy

- A non-smoking and drug free environment.
- Gun free environment.

The Office Manager is responsible for the day-to-day functions of the dental office, as well as the management of all staff members.

ADDITIONAL DUTIES AND RESPONSIBILITIES

Assumes additional responsibilities and performs special projects as needed or directed.

REQUIRED QUALIFICATIONS

Education, Training and/or Experience

Bachelor’s degree with a minimum of 3 years management experience of 15 or more employees, or equivalent combination of education and experience.

Responsibilities

Ensure the office delivers quality and compassionate dental care to every patient; Maintains adequate staffing levels by interviewing, screening and selecting applicants to meet patient schedule; Responsible for employee satisfaction and retention through practices that promote communications, rewards/recognition, teamwork, and administration of effective employee relations practices; Ensures training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives; Achieves office financial performance targets such as revenue and billing first time approval rates; Responsible for the operational readiness, appearance and presentation of the office; Partner with Community Relations Specialist to drive local marketing efforts through participating in local community affairs and events to include school screenings, board member meetings and any opportunity to promote a positive image of Children's Dental Land & Kid's Dental Specialists; Responsible for holding staff to the highest integrity by adhering to all government regulations and company standards; Must love working with children; Compassion and high level of service for our patients, parents and staff; Integrity, always doing the right thing; Team building skills, organizational and staff development skills; Strong interpersonal and communication skills; Well-developed analytical and problem solving abilities; Ability to read and interpret reports, write reports and business correspondence; Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines; High degree of initiative, accountability and independent judgment; Professional manner and appearance at all times; Computer skills: Microsoft Office programs, Dentrix, Dexis

Requirements

Management experience in healthcare; Experience with Commercial Insurance or Medicaid billing; Experience training staff; Experience with employee relations and performance management practices