Dental Treatment Coordinator

Manages and monitors dental status and financial compliance for the dentistry patient base. Acts as a liaison between patients and providers to ensure appropriate tracking of dental records, treatment planning, financial counseling, and accounts receivable management. Responsible for seamless and timely patient movement through the treatment plan, from maintaining appointments, treatment planning, financial arrangements, and approval phase until case completion.

Responsibilities

Manages and monitors dental status and financial compliance for the dentistry patient base; Acts as a liaison between patients and providers to ensure appropriate tracking of dental records, treatment planning, financial counseling, and accounts receivable management; Responsible for seamless and timely patient movement through the treatment plan, from maintaining appointments, treatment planning, financial arrangements, and approval phase until case completion

Requirements

High School diploma or equivalent and 1 year of customer service and/or general office experience required; Or equivalent combination of education and experience; Strong customer service skills (via telephone and in person) required; Ability to communicate effectively and professionally required; Ability to work with patient and provider populations required

Nice to have

1 year of dental or medical office experience preferred