Department Manager

As a Department Manager, you'll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you'll create an environment where everyone can thrive. Acting in line with our values, you'll contribute to both your own success and the success of the company.

Responsibilities

Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling products; Take responsibility for your store and department's strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels; Manage team planning, scheduling, and ensure seamless opening and closing routines; Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation; Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge; Represent yourself and the brand positively during all customer interactions

Requirements

Experience in retail management and operations; Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture; Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting; Strong and confident leaders who inspire, coach, and develop their teams with integrity; Thriving in collaborative, dynamic environments, with a solution-focused mindset; Motivated to create great customer experiences while promoting and selling products; A keen interest in fashion trends, commerciality, and competitor insights to drive sales; Effective communicators, creative, and curious; Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers

Benefits

Attractive benefits with extensive development opportunities around the globe; Comprehensive benefits inclusive of health insurance; Wellness for self and family; Employee discount at H&M Group; 5 working days per week for work-life balance