Deployed Customer Engineer

As a Deployed Customer Engineer (DCE), you are the technical bridge between Couchbase’s engineering excellence and our customers’ most ambitious business goals. You are an embedded technical partner who writes production-grade code, builds high-performance database architectures, and ensures our platform powers the heart of mission-critical, AI-driven applications. You will deliver strategic solutioning and work within customer engineering teams to deliver business outcomes through technical implementations.

Responsibilities

Hands-on Coding: Write clean, scalable code to build integrations, APIs, and data models that connect Couchbase with customer ecosystems; Product Configuration: Expertly configure Couchbase Server, Capella (DBaaS), and Mobile products to optimize for latency, throughput, and reliability; Architecture Design: Design and implement advanced data architectures, including Vector Search and RAG patterns for modern AI applications; Embedded Partnership: Integrate directly with customer development teams, participating in sprints and code reviews to ensure best practices are understood, implemented, and governed; Problem Solving: Troubleshoot complex distributed systems issues, performance bottlenecks, and deployment hurdles; Value Realization: Translate business requirements into technical milestones; Product Feedback Loop: Act as a conduit between the field and our core Product/Engineering teams, advocating for features and fixes based on real-world usage; Sales Alignment: Partner with Solution Engineers to identify expansion opportunities

Requirements

Strong proficiency in at least two major languages (e.g., Java, Python, Go, Node.js, or C#); Deep understanding of NoSQL concepts, distributed systems, and SQL-based query languages (N1QL); Ability to explain complex technical trade-offs to both developers and executive stakeholders; Comfortable navigating Cloud environments (AWS, Azure, GCP), container orchestration (Kubernetes/OpenShift), and networking (VPCs, DNS, load balancing, security)

Nice to have

5+ years of experience in Software Engineering, Site Reliability Engineering (SRE), or Technical Consulting; Proven track record of deploying large-scale distributed databases or data intensive applications; A drive to "Attack Hard Problems" and the empathy to "Be A Great Human" while working inside a customer’s environment

Benefits

Generous Time Off Program; Wellness Benefits - medical, dental, vision, life insurance, and employee assistance programs; Financial Planning - retirement program and Business Travel Insurance; Career Growth; Fun Perks - ergonomic in-office/WFH setup, food & snacks for in-office employees; Bonus, commissions, and other benefits