Deployed Engineer - South Korea

At Cognition, customers are our highest priority. Deployed Engineers (DEs) are customer-facing technical experts who help our customers maximize the value they get out of Devin. You'll lead all technical aspects of our pre-sales process, designing compelling product demos, executing pilots, and working closely with engineering organizations to identify and delegate the right use cases to Devin. Beyond initial engagement, you'll design and deliver ongoing training programs and enablement resources to help customers roll out Devin to thousands of engineers.

Responsibilities

Own all technical aspects of the customer lifecycle—from deployment through activation, making sure customers are successful using Devin; Work closely with customers to understand their technical challenges and identify the best use cases for Devin to be a productive contributor; Build deep relationships with customers’ engineering teams to ensure smooth product integration and adoption, activating top users and driving product utilization; Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for customers’ needs with the rest of the team; Be the customer oracle! Exercise your product instincts to help set the roadmap

Requirements

Degree in a STEM field; Proven track record of successful enterprise deployments in previous GTM or forward deployed engineering roles; Natural relationship-builder, excellent communicator, and comfortable talking about complex technical topics with customers in all roles and levels; Thrive in ambiguous and rapidly changing environments; Demonstrated exceptional ability to learn; Technical background (either studied computer science or have extensive experience leading highly technical sales engagements); Love building

Nice to have

sold highly technical products; worked as a software engineer; previously founded a startup; competitive, highly ambitious person who loves working in high-intensity environments; thrive in roles that require you to context switch quickly and handle a broad range of technical and non-technical problems; like grinding