Desktop Investigator

As a Desktop Investigator, you will conduct social media investigations, background investigations, and medical canvasses. Your work will provide critical insights that guide our field investigators and help clients make informed decisions.

Responsibilities

Perform social media research, public record searches, and open-source intelligence (OSINT) investigations; Use third-party databases and online tools to build leads and support case development; Analyze, cross-reference, and document findings in clear, actionable reports tailored to each assignment; Identify additional investigative services that may benefit ongoing cases; Conduct medical canvasses, background checks, and skip tracing assignments; Monitor and track relevant social media activity, providing timely updates to clients; Retrieve and review public records, including criminal, civil, business filings, professional licenses, and insurance claims; Assist with quality assurance to ensure accuracy and consistency of investigative reports; Experienced investigators may also mentor and help train new team members; Perform other duties as assigned

Requirements

Ability to work independently in the designated work environment, with a secure and private workspace if working remotely from home; Experience in insurance-related investigations, particularly Workers' Compensation fraud or personal injury claims; Strong analytical and problem-solving skills with the ability to present findings clearly; Excellent written and verbal communication skills; Proficiency in social media platforms, open-source intelligence techniques, and internet research; Experience with public record searches and familiarity with the California court system; Skilled with Microsoft Office Suite

Nice to have

Bachelor's degree in Criminal Justice, Criminology, Journalism (Investigative) or a related field; Experience in phone canvassing for medical records; Skip tracing or locating individuals through investigative methods; Retrieving public records through various sources

Benefits

Medical; Dental; Vision; PTO; FSA; Simple IRA Plan; Mileage and Travel Reimbursement for Surveillance and Claims positions