DevOps Engineer

We're building something new inside our AI Studio, and we're looking for a DevOps Engineer to help shape it. This role keeps the platform running and makes shipping it safe. Working alongside senior engineers on the platform team, the DevOps Engineer will help build and maintain the pipelines, environments, and production infrastructure behind the character platform: the APIs, admin tooling, and real-time voice experiences that partners build on. The platform is already in production, so the first job is helping make what exists more robust. The role is based at the Montreal, Quebec, Canada office and follows a hybrid schedule: onsite on Tuesdays, Wednesdays, and Thursdays, with flexibility to work remotely or onsite on Mondays and Fridays.

Responsibilities

Continuous Integration and Continuous Delivery (CI/CD), including container image builds, caching, test gates, and promotion from development through staging to production; Help implement the deployment strategy for containerized services, including health checks and automatic rollback when alarms fire; Maintain and extend cloud infrastructure as code across multiple AWS accounts, including container services, managed databases, caching, content delivery, and network security; Build and tune monitoring and alerts so problems surface before a partner notices them; Keep access and secrets tight with least-privilege permissions, short-lived CI credentials, and managed secrets; Support environment management and developer tooling that make it easier for engineers to ship changes on their own

Requirements

Site Reliability Engineering (SRE) experience running production systems on AWS that real users depend on; Hands-on infrastructure-as-code experience (AWS Cloud Development Kit (CDK)); Experience building and maintaining CI/CD pipelines for containerized services; Working knowledge of Elastic Container Service (ECS); Familiarity with Virtual Private Clouds (VPCs); Working knowledge of Python or TypeScript for scripting and automation; Experience working with monitoring, logging, and alerting tools; Comfort in a fast-moving environment where processes are still being built, including helping document runbooks; Professional proficiency in French and English

Nice to have

Experience with zero-downtime deployments, including automated rollback; Datadog or OpenTelemetry instrumentation experience; Web Real-Time Communication (WebRTC); PostgreSQL operations: migrations, backups, and performance tuning, ideally on AWS Aurora; GitLab CI experience

Benefits

Annual and long-term incentives (depending on role, location, and eligibility); Health & Wellness; Time Off to Recharge; Financial Well-being; Life & Family Support; Volunteer and Community Initiatives; Learning & Development; Exclusive Perks