Diagnostic Specialist - Appalachia

At EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

*This is a remote field-based position. Geography includes St. Louis, Indianapolis, Kentucky, Tennessee, and Atlanta. Candidates should live in close proximity to a large airport hub.

The Diagnostic Specialist (DS) is a field-based diagnostic leader responsible for educating appropriate healthcare providers on genetic testing initiatives and programs. This role establishes deep diagnostic expertise aligned with global diagnostic strategy for the assigned U.S. region.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

EXPECTATIONS OF THE JOB

- Extensive travel required. Must be capable of traveling long distances via various modes of transportation including car, plane, train
- Must be comfortable working with modern electronic hardware and AI including Microsoft Co-pilot, ChatGPT, Grok, etc.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

Responsibilities

Educate on genetic testing to successfully execute our client’s efforts to raise awareness of sponsored testing programs; Identify educational needs among the IRD healthcare community; Provide education on the availability of genetic labs performing high-quality gene analysis with appropriate IRD panels and accurate interpretation of results; Compliantly partner with cross-functional teams within our client’s organization; Contribute to ongoing development and implementation of the U.S. diagnostic strategy; Identify potential Genetic Testing Key Opinion Leaders (KOLs) with educational needs pertaining to genetic testing and programs, providing awareness to these HCPs; Attend conferences to learn and understand diagnostic programs and testing; Participate where compliant, in advocacy, outreach, and engagement with local organizations; Deliver high-quality education and provide insights to inform strategy; Educate HCPs and associated internal partner labs for seamless sponsored testing utilization; Provide education for HCPs regarding resources for questions and follow up from the testing labs; Provide expertise for IRD gene panels and best practices for test requisition forms; Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.; All other duties as assigned

Requirements

BA/BS required, healthcare degree strongly preferred (MS, RN, PA, PharmD, PhD); Minimum 7+ years of pharma/biotech experience in commercial, clinical/medical, or diagnostics; Proven success working in high-performing, diverse teams; Experience collaborating with KOLs, labs, and internal/external stakeholders; Prior experience in rare or ultra-rare diseases with strong patient focus preferred; Diagnostic and scientific acumen; Strategic thinking and operational capability; Ability to succeed in matrixed environments; Persistence, resilience, and achievement orientation; Excellent communication and presentation skills; Cross-functional capability and strong ethical standards; Knowledge of ophthalmology strongly preferred