Digital Product Delivery Manager

The Lead Digital Product Delivery Manager defines product strategy at the channel level and establishes the standard for product delivery excellence across the organization. This senior individual contributor serves as a strategic partner to executive leadership, guiding long-term product vision, AI strategy, delivery practices, and investment decisions that drive business outcomes. This role is fully remote opportunity.

Responsibilities

Define and communicate a 18-24 month product vision and roadmap for the assigned channel.; Establish AI experience strategy and competitive positioning to support business growth and customer value.; Present product strategy and secure alignment with executive leadership.; Set standards for product specifications, delivery practices, and execution quality across teams.; Drive accountability for business outcomes, customer impact, and value realization beyond milestone delivery.; Partner with engineering leadership on strategic technology decisions, including build versus buy evaluations, AI system design considerations, and architecture trade-offs that influence product outcomes and customer experiences.; Serve as a strategic partner to the VP, Digital Product.; Contribute to business cases, investment decisions, and roadmap prioritization activities.; Influence channel-level product strategy and long-term planning.; Mentor and develop product delivery professionals across multiple career levels.; Define capability expectations, career progression frameworks, and best practices for the product delivery discipline.; Promote a culture of continuous learning, innovation, and delivery excellence.

Requirements

Bachelor's degree in Information Technology, Computer Science, Business, or a related field, or an equivalent combination of relevant professional experience, training, and industry-recognized certifications.; 8+ years of product management, technical product management, or related product experience.; Demonstrated leadership of a product area, portfolio, or channel-level strategy.; Deep expertise within retirement and wealth management.; Extensive experience defining and executing AI product strategies.; Strong technical credibility and ability to influence engineering leadership.; Experience partnering with and influencing VP-level stakeholders while operating as an individual contributor.

Nice to have

Experience leading large-scale digital product transformation initiatives.; Proven success balancing business objectives, customer needs, and technical considerations in strategic decision-making.; Experience developing product delivery talent and advancing organizational product management capabilities.

Benefits

Health, dental, vision and life insurance plans; 401(k) Savings plan – with generous company matching contributions (up to 6%); Voya Retirement Plan – employer paid cash balance retirement plan (4%); Tuition reimbursement up to $5,250/year; Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day; Paid volunteer time — 40 hours per calendar year