Dining Room Supervisor

The dining room supervisor plans and directs the activities related to the preparation and the service of meals and beverages and performs the same functions as the servers.

Responsibilities

Plans and directs activities related to the preparation and service of meals and beverages; Performs same functions as servers; Oversees activities of servers and other dining room personnel; Maintains a good working environment; Recruits and hires dining room personnel; Explains new recipes and new equipment to dining room personnel; Orders food supplies and dining room equipment; Trains servers to prepare, garnish and present food; Has a professional appearance; Supervises organization of personnel and equipment to ensure customer satisfaction; Ensures quality of food meets standards; Evaluates requirements for and cost of beverages; Evaluates requirements for and cost of labour; Executes all other tasks as requested by manager or franchisee

Requirements

A few years of post-secondary studies may be required; 1 to 2 years of experience as a server or dining room team leader; Ability to quickly grasp complex situations; Analytical mind; Attention to detail; Facility with numbers; Ability to take decisions; Openness to change; Interpersonal skills; Facility with meeting people; Teamwork; Collaboration; Leadership; Adaptability; Good verbal communication skills in French; Good personal grooming; Confidence; Integrity; Ability to manage stress; Dynamism; Energy; Autonomy; Initiative; Availability; Flexibility; Orientation toward quality